TY - BOOK AU - Heller,Robert TI - Effective leadership SN - 9780751307672 U1 - 658.4 PY - 1999/// CY - London PB - Dorling Kindersley KW - Organisation & Management KW - Organisation & Management Management Skills KW - Organisation & Management Personal Development KW - Genel yönetim KW - Yürütmenin yönetimi N1 - Practical techniques show you how to use your initiative, handle problems, encourage others and inspire excellence. Table of contents: * Learning to lead (Focusing on quality. Learning from others. Gaining experience. Mastering roles. Developing strengths. Assessing your leadership potential) * Leading others (Preparing to lead. Forming a team. Exercising authority. Delegating tasks. Communicating clearly. Dynamising groups. Collegiate leadership) * Improving your effectiveness (Making decisions. Setting goals. Developing teamwork. Leading discussions. Using meetings. Analysing problems. Giving support. Assessing your leadership skills) * Inspiring excellence (Motivating others. Establishing a vision. Generating ideas. Managing openly. Boosting achievement. Being competitive) ER -